Dragonfly

Return Policy

Returns of Medical Cananbis Products

We will always do our best to suggest products that may help you with your medical condition and we always stand behind our products. However, there is no return or exchange for medical cannabis flower, tinctures, topicals, concentrates or edibles as they are still considered controlled substances. We can only exchange products if they are defective or damaged*. If you ever have a question regarding a return, please reach out to us via our live chat on our website.

*All accepted returns/exchanges are subject to manager approval

Medical Cannabis Devices

You have 14 days to return any unused and unopened product with the original receipt. All returns are subject to a 10% restocking fee. Due to the nature of the devices that we sell, we cannot accept returns of any used products (for hygienic reasons). We strongly recommend doing thorough research on the product you are interested in. Feel free to come in and chat with any of our knowledgeable and experienced Wellness Associates. 

  • Merchandise must be returned in the original manufacturer box with enclosed documentation

  • No returns will be accepted after 14 days of receipt date. All warranty claims must be placed directly through the manufacturer.

Returns of Medical Cananbis Devices

You have 14 days to return any unused and unopened product with the original receipt. All returns are subject to a 10% restocking fee. Due to the nature of the devices that we sell, we cannot accept returns of any used products (for hygienic reasons). We strongly recommend doing thorough research on the product you are interested in. Feel free to come in and chat with any of our knowledgeable and experienced Wellness Associates. 

  • Merchandise must be returned in the original manufacturer box with enclosed documentation

  • No returns will be accepted after 14 days of receipt date. All warranty claims must be placed directly through the manufacturer.

 If a purchased  device is malfunctioning, Do not bring it back to the pharmacy. Please contact the manufacturer of the device. Most devices have a brand-specific warranty.